Privacy Policy

Effective Date: November 4, 2026

Introduction

Welcome to MethodistMyCare.net. We respect the privacy of our visitors and understand the importance of handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit our website or communicate with us.

MethodistMyCare.net is an independent informational website that publishes guides about Methodist My Care, including patient portal access, account registration, login assistance, appointments, test results, and related online services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

Information We May Collect

The information we collect depends on how you interact with our website.

Information You Provide

If you contact us through a website contact form or another communication channel, you may voluntarily provide information such as:

  • Your name.
  • Your email address.
  • The subject of your inquiry.
  • The contents of your message.

We use this information to understand your request, respond to inquiries, and improve our website.

Please do not send medical records, patient account credentials, medical record numbers, prescription details, or other sensitive health information through our contact form.

Automatically Collected Information

When you visit MethodistMyCare.net, certain technical information may be collected automatically by the website, hosting provider, or enabled third-party services.

Depending on the services in use, this may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Device and operating system information.
  • Pages visited.
  • Date and time of visits.
  • Referring website addresses.
  • General website interaction information.

This information may help us understand website performance, maintain security, and improve the visitor experience.

How We Use Information

Information collected through our website may be used for purposes such as:

  • Responding to messages and inquiries.
  • Improving website content and navigation.
  • Identifying broken links and technical problems.
  • Monitoring website performance.
  • Protecting the website against spam and unauthorized activity.
  • Understanding how visitors interact with our articles.
  • Supporting advertising and analytics services, where applicable.

We aim to collect and use information only for legitimate website-related purposes.

Cookies and Similar Technologies

MethodistMyCare.net uses a cookie preference interface that allows visitors to review and manage cookie categories.

Cookies are small text files stored on your device when you visit a website. They may help websites remember preferences, support basic functionality, analyze traffic, and provide advertising services.

Depending on the technologies enabled on our website, cookies may fall into the following categories:

Necessary Cookies

These cookies support essential website functions, including security and the operation of cookie preference settings.

They are generally required for basic website functionality.

Functional Cookies

Functional cookies may support additional features, such as embedded tools, content sharing, or other interactive website services.

Analytical Cookies

Analytical cookies may collect information about visitor activity, including page views, traffic sources, and general browsing behavior.

This information can help us understand which articles are useful and where website improvements may be needed.

Advertising Cookies

If advertising services are enabled, advertising cookies may be used to display advertisements, measure advertising performance, and support personalized advertising where permitted.

Unclassified Cookies

Some cookies may initially be listed as unclassified while their purpose and provider are being reviewed.

We encourage visitors to use the cookie preference controls available on our website to manage their choices.

Cookie Preferences and Consent

Our website provides cookie preference controls that may allow visitors to accept, reject, or customize certain cookie categories.

Depending on your location and applicable privacy requirements, consent may be required before non-essential cookies are placed on your device.

Where consent is required, we aim to provide appropriate choices and allow visitors to change their preferences.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

Third-Party Services

We may use third-party services to help operate, maintain, analyze, or improve MethodistMyCare.net.

Depending on the services actually enabled, these may include:

  • Website hosting providers.
  • Website security and spam protection services.
  • Analytics providers.
  • Advertising networks.
  • Cookie consent management tools.

These providers may process certain technical or browsing information to perform their services.

Third-party services operate under their own privacy policies and terms. We encourage visitors to review those policies when appropriate.

Advertising and Google AdSense

If Google AdSense or another advertising service is used on our website, advertising providers may use cookies or similar technologies to display advertisements, measure advertising performance, and support relevant advertising.

For information about Google’s advertising practices, visit Google’s Advertising Privacy and Terms.

We recommend reviewing your advertising and consent settings where available.

How We Share Information

We do not sell visitors’ personal information.

We may share limited information with service providers when necessary to operate, secure, or maintain our website. These providers may include hosting companies, website security services, analytics providers, and advertising partners.

We may also disclose information when required by law or when necessary to protect our legal rights, website security, or visitors.

Data Security

We take reasonable steps to protect information submitted through our website against unauthorized access, misuse, alteration, or disclosure.

Depending on our website configuration, these measures may include security tools, software updates, access restrictions, and secure website connections.

However, no method of transmitting or storing information online is completely secure. Visitors should avoid submitting confidential medical, financial, or account information through our website.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy.

For example, messages submitted through our contact form may be retained for as long as needed to respond to inquiries, maintain relevant correspondence, or address website-related matters.

Technical logs and information processed by third-party services may have different retention periods depending on the provider and applicable settings.

External Websites

Our articles may contain links to external websites, including the official Methodist Health System website and its patient portal resources.

When you follow an external link, you leave MethodistMyCare.net and become subject to the privacy practices of that external website.

We do not control how third-party websites collect or process information. We encourage visitors to review the privacy policies of external websites before providing personal information.

Children’s Privacy

MethodistMyCare.net is an informational website intended for a general audience.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

If you believe a child has submitted personal information through our contact form, please contact us so we can review the situation and take appropriate action.

This policy does not govern information collected by Methodist Health System through its own patient portal or healthcare services.

Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have rights concerning your personal information.

These may include:

  • Requesting access to personal information we hold about you.
  • Asking us to correct inaccurate information.
  • Requesting deletion of certain information.
  • Objecting to or restricting certain processing activities.
  • Withdrawing consent where processing is based on consent.
  • Managing cookie preferences.

To make a privacy-related request, contact us through our Contact Us page.

We may need to verify your identity before responding to certain requests.

Links to Official Methodist Services

MethodistMyCare.net provides independent educational information about the Methodist My Care patient portal.

We do not operate the patient portal, access patient accounts, or collect medical records on behalf of Methodist Health System.

If you sign in to an official Methodist service through an external link, the information you provide is subject to the privacy policies and practices of the organization operating that service.

For questions about your patient records, medical information, or portal account, contact Methodist Health System directly.

Changes to This Privacy Policy

We may update this Privacy Policy when our website practices, technology, or applicable privacy requirements change.

When an update is made, the revised version will be published on this page with a new effective date.

We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how information may be handled on MethodistMyCare.net, please visit our Contact Us page.

You can also learn more about our website and its purpose on our About Us page.

Important Independent Website Notice

MethodistMyCare.net is an independent informational website. It is not owned, operated, sponsored, or officially endorsed by Methodist Health System.

We do not provide healthcare services, manage patient accounts, process medical records, or make medical decisions.

All references to Methodist Health System and Methodist My Care are used solely to identify the organization and patient portal discussed in our informational articles. All trademarks and service marks belong to their respective owners.